Knowtifics — AIOps-Driven Managed Cloud Services
Managed Cloud Services

AIOps-Driven Cloud Operations That Actually Scale

Move from reactive incident handling to intelligent, outcome-driven cloud operations — with full ownership and zero vendor lock-in.

2–4 Weeks to Operational Multi-Cloud | Kubernetes | Security | FinOps Outcome-Based SLAs
AIOps Cloud Operations

Uptime SLA

99.95%

Built for Mid-Market & Enterprise
Multi-Cloud Expertise (AWS | Azure | GCP)
Tool-Agnostic Approach
99.95% Uptime Delivered
The Problem

Cloud Operations Are Still Reactive — And It's Costing You

Chaotic cloud operations

Alert Fatigue

Too many alerts, low signal — your team is drowning in noise.

Reactive Operations

Issues handled only after business impact is felt.

No Intelligence Layer

Manual triage, slow root cause analysis, wasted hours.

Fragmented Visibility

Multiple tools, no single pane of glass, no clarity.

Your team spends more time managing noise than driving outcomes.

The Solution

A Managed Operating Model — Not Just Monitoring

KT MCS Essential delivers complete operational ownership across cloud platforms, and security layers — with a clear path to AIOps maturity.

End-to-end cloud operations
Integrated observability & incident management
Built-in security and cost governance
AIOps layer (Essential Plus)
Cloud architecture layers
Capabilities

Complete Operational Coverage

Cloud Operations

Core

Kubernetes & Platform Ops

Core

Observability

Core

AIOps Layer

Plus

Security Operations

Core

Incident Management

Core

Cost Optimization (FinOps)

Core

Governance & Reporting

Core
Our Approach

How KT MCS AIOps Works

A structured, phased methodology — from reactive chaos to intelligent, self-healing cloud operations.

01Discovery & BaselineWeek 1–2

We start with a deep-dive assessment of your cloud environment — architecture, tooling, incident history, alert volume, and cost patterns. No assumptions, just data.

02Operational FoundationsWeek 2–4

We deploy and configure full observability, standardize runbooks, and establish SOP-based incident workflows. Your cloud becomes stable and predictable.

03AIOps IntegrationMonth 2

On the Plus tier, we layer AIOps-driven correlation, ML-based anomaly detection, and AI-assisted RCA on top of the operational foundation — reducing noise and accelerating resolution.

04Intelligence & GovernanceOngoing

Real-time dashboards, FinOps reporting, security posture tracking, and executive-level SLA visibility — so you always know what's happening and what it costs.

05Continuous ImprovementOngoing

Monthly reviews, quarterly roadmap sessions, and proactive recommendations as your cloud scales. We evolve with you — not just maintain the status quo.

Guiding Principles

Outcome Ownership

We don't just advise — we own the result. SLAs are contractual, not aspirational.

Tool-Agnostic

We work with your existing stack. No forced migrations, no vendor lock-in.

AIOps-First Mindset

Every engagement is designed with an AI-augmented operations roadmap from day one.

Transparent Operations

Full visibility into what we do, why we do it, and how it impacts your business.

Packages

Transparent, Outcome-Based Pricing

Essential Core

$10K /month
✔ Full monitoring & observability
✔ Reactive incident management
✔ SOP-based RCA
✔ Basic security & cost advisory
Outcome
Stable, predictable operations


Start with Essential Core
Package Comparison

Core vs Plus — Side by Side

Choose the tier that fits where you are today — and upgrade when you're ready for intelligence.

Feature

Essential Core

$10K

/month

Recommended

Essential Plus

$12.5K

/month

Monitoring & Observability
Full-stack monitoring (infra, app, network)
Unified observability dashboard
Custom alerting & thresholds
AIOps-driven alert correlation
ML-based anomaly detection
Predictive alerting
Incident Management
24/7 incident response
SOP-based runbooks
Root cause analysis (RCA)
Manual
AI-Assisted
Post-incident reviews
60–70% alert noise reduction
Security & Compliance
Security posture monitoring
Vulnerability scanning
Enhanced threat detection
Compliance reporting (SOC2, ISO)
Basic
Full
Cost & FinOps
Cost visibility & reporting
Right-sizing recommendations
Basic
Intelligent
Reserved instance optimization
Real-time cost anomaly detection
Governance & Reporting
Monthly executive reports
Real-time SLA dashboards
Custom governance policies
Support & SLAs
Dedicated operations team
Uptime SLA
99.9%
99.95%
MTTR target
< 4 hours
< 1 hour
Quarterly roadmap sessions
Transformation

From Reactive Ops to Intelligent Operations

Before
After
High alert volume
Reduced, actionable alerts
Manual triage
Correlated insights
Slow RCA
Faster resolution
Static reports
Real-time visibility
Outcomes

Measured, Not Promised

99.95%
Uptime
60–70%
Alert Noise Reduction
40%
Faster Incident Resolution
30%
Cloud Cost Savings
2–4 Wks
Time to Value
Growth Path

Built to Evolve With You

Growth path
Case Studies

Results That Speak for Themselves

Real outcomes from real clients — measured, not promised.

Financial Services

Global Fintech Reduces Alert Noise by 68%

A fast-growing fintech with 200+ microservices was drowning in 4,000+ daily alerts — 90% of which were false positives. On-call engineers were burning out and MTTR averaged 3.5 hours.

Deployed KT MCS Essential Plus with AIOps-driven correlation across AWS and Kubernetes. Built unified observability and automated runbooks for the top 20 incident types.


68%
Alert noise reduction
47 min
Avg MTTR (down from 3.5h)
99.97%
Uptime achieved
E-Commerce & Retail

Retail Platform Cuts Cloud Spend by 34% During Peak Season

A mid-market e-commerce brand ran on over-provisioned infrastructure out of fear of downtime during peak sales. Cloud bills were unpredictable and cost governance was non-existent.

Implemented KT MCS Essential Core with FinOps dashboards, right-sizing recommendations, and auto-scaling policies across GCP and Azure. Introduced proactive capacity planning.

34%
Cloud cost reduction
2 wks
Time to first cost savings
Zero
Downtime during peak season
Differentiators

Why Knowtifics

Full Operational Ownership

Not advisory — we own the outcome, end to end.

Proven Multi-Cloud Delivery

Deep expertise across AWS, Azure, and GCP.

Tool-Agnostic Execution

We work with your stack — no forced migrations.

Enterprise-Grade Ops Model

Processes, SLAs, and governance built for scale.

Clear AIOps Adoption Roadmap

A structured path from reactive to intelligent ops.

Get Started

Take Control of Your Cloud Operations

Start with stability. Move to intelligence. Scale with confidence.

Schedule a 30-min Discovery Call